Hey there! If your ranks aren't syncing with the server or Discord, ensure you've linked your Discord account to the forums. Also ensure you have Steam and Discord open when joining the server otherwise the rank sync is unlikely to work!
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Hewitt would make an excellent moderator, as he kindly walked me through my first day on the server. Plus every time I have been back on the PoliceMP server, he has always been a welcoming member of the team. For me, this is a good thing as recently I've asked Hewitt, to help me gain further training in getting protonated to PC.