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Hey there! If your ranks aren't syncing with the server or Discord, ensure you've linked your Discord account to the forums. Also ensure you have Steam and Discord open when joining the server otherwise the rank sync is unlikely to work! ×
Hey there! If your ranks aren't syncing with the server or Discord, ensure you've linked your Discord account to the forums. Also ensure you have Steam and Discord open when joining the server otherwise the rank sync is unlikely to work!
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elmo

Problems and Fixes for new server

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PoliceMP Community

Support Tips for Issues and Errors experienced with new server

 

Seemingly common problems:

  • Crashing on joining or whilst playing (please report this on Discord #Support channel and supply your crash code and what you were doing when it crashed)

Please also send your FiveM log where possible to help developers find the fault quicker. You should be able to find it:

C:\Users\{Name}\AppData\Local\FiveM\FiveM.app\logs

 

Known differences that might confuse people:

  • In game playtime tracker starts from the first time you join the server does not reflect the administration playtime manager we have on our system so your playtime may show 0 minutes from when you first join, don't worry this doesn't reflect the playtime log we have for you
  • You now have to be closer to vehicles to unlock them instead of being able to do it from long distance

Known problems that are less common:

  • Upon loading in, stuck in infinite loop falling under map or spawning into random areas (please report this on Discord #support with screenshots and any relevant info)

Known bugs:

  • When a pursuit starts, the info box that pops up displays pursuit info but formatting is wrong
  • There's a lack of arm on one of the AFO undercover uniforms

Unable to join the server from my favorites list / quick join on FiveM:

  • Connect using console. Press F8 once in FiveM then type
    connect policemp.com

    If issue persists, seek support in Discord support channel

 

Please report any bugs or issues you find on the Discord #support channel where they can be logged for developers to look into. Where possible, please include information about what you were doing at the time of problem and any error codes or crash codes either in console or upon crash where applicable. Thank you for your patience.

 

 

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