Being part of College Staff is an incredibly challenging role that requires a huge amount of dedication and commitment. It is also however one of the most fulfilling and satisfying areas for people that enjoy helping others and encouraging and motivating new members of the community. College Staff is separated into many areas; PC Mentors and PC Trainers are the backbone of the PoliceMP training system we have and their role is to communicate, teach and help members of our community to progress to the rank of PC. Senior Trainers is an area of progression within College Staff where it becomes more of a hands-off management role. The job of Senior trainers, among other things, is assist Silver Command with managing PC Applications, assisting PC trainers and Mentors with any issues they may have, and data management amongst other things. Regardless of role there are a number of key competencies that are required by all members of College Staff in order to be successful within the department.
Excellent Communication Skills
Patience, and and excellent attitude and approach to work
Maturity and professionalism - PC Mentors are often the very first direct experience of other Officers a PCSO might have so its important to make sure you are always giving off a good impression
Great work ethic and time management skills
Compassion, initiative and understanding - The PCSOs and members of the community you will be dealing with as a member of College staff will be from all different walks of life, backgrounds, religions, age groups and genders, so it it always important to adapt the training accordingly in a way that creates the best outcome for our members.